Mastering Human Resource Management

Key Features

• Over 75 hyperlinks to videos and webpages enrich online courses, engage students, and reinforce or augment many of the presented topics.
• A balanced approach focuses on promoting employee engagement while achieving an organization’s goals for competitive advantage and profitability.
• Presents theories and explains techniques to enhance recruitment, retention, and performance in an environment of labor shortages and skills gaps.
• Promotes development of a culture of respect and autonomy within a diverse organizational environment. A unique, full chapter is dedicated to employee engagement (Chapter 11).
• A focus on talent analytics provides the knowledge necessary to effectively utilize talent data in recruitment, onboarding, compensation, performance management, and talent development. A talent analytics feature is included in each chapter.
• In-depth discussion of key HR metrics enhances decision-making skills and attainment of organizational objectives. 
• Full alignment with SHRM and HRCI curriculums provides all students with immediately useful knowledge of current and relevant HR concepts. Additional, in-depth resources prepare students who are human resource majors for the SHRM Certified Professional (SHRM-CP) exam and Professional in Human Resources (PHR) exams.
• Supportive learning structure includes:
  • Chapter-opening “Learning Objectives”
  • Chapter-opening “Case Study” with “Case Discussion Questions”
  • Additional “Learning Objectives” at the start of each main section
  • “Key Takeaways” at the end of every main section to help learners better retain information
  • “What Do You Think?” questions at the end of each main section to prompt students to critically analyze situations in context
  • Running features in every chapter, including “Talent Analytics” to demonstrate real-world use of talent data and “HR Talk” interviews with practicing HR professionals
  • Key terms and a marginal glossary
  • End-of-chapter features, including a “Conclusion,”“Theory-into-Practice (TIP) Exercises,” “Case Study” with “Case Discussion Questions,” and “Online “Resources”
• Reflects the early impacts of the COVID-19 pandemic on human resource practices, including:
  • Workforce planning (Section 2.4)
  • Telecommuting (Section 4.4)
  • Impact on recruitment funnel (Section 5.3)
  • Remote interviews to avoid travel (Section 6.5)
  • Virtual training (Section 7.5)
  • Unemployment insurance and Coronavirus Aid, Relief, and Economic Security (CARES) Act (Section 10.3)
  • Paid time off and Families First Coronavirus Response Act (FFCRA) (Section 10.4)
  • Personal protective equipment (PPE) and social distancing (Section 13.3)
  • Emergency preparedness (Section 13.4)
• All supplements are written by the author to ensure an excellent match with the book’s content. The Instructor's Manual includes suggested answer guidelines for all discussion questions and exercises.