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Published: February 2020
Page Count: 288
ISBN (Digital): 978-1-4533-9228-7

Human Relations: Career, Relationships, and You

Version 3.0
By Laura Portolese

Included Supplements

Key Features

Conversational writing style immediately engages the reader’s attention.
Strong organizing framework grounded in emotional intelligence research.
Practical emphasis on how the “real-world” workplace actually functions, rather than presenting theoretical or ideal situations.
Focus on establishing and nurturing positive workplace relationships. Avoids in-depth discussions of human resource management or organizational behavior.
Chapter 13 on career management presents a unique discussion of how to power position in an organization and successfully manage a career to achieve consistent upward growth.
Supportive learning features in each chapter:

An opening case illustrates a situation related to the chapter’s topics.
Learning objectives preview the chapter and help focus the reader’s attention.
Section exercises help develop critical thinking skills.
“What’s In It for Me?” feature explains the importance of key topics and how they directly relate to career success.
Closed-captioned videos bring workplace situations to life.

Educators

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Students

Online Access Price: $32.95
Color Printed Textbook with Online Access Price: $57.95

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Human Relations: Career, Relationships, and You is suitable for courses on human relations (also called human relations in the workplace or human relations in organizations) taught at the undergraduate and graduate levels in two- and four-year colleges and universities.

Human Relations: Career, Relationships, and You is structured around an easily understood approach to enhancing students’ current and future working relationships. It features a timely focus on understanding emotional intelligence and developing basic skills to successfully apply the concept in the workplace. This book explains and models effective strategies for initiating and sustaining positive interactions and building healthy working relationships.

Key topics include achieving career success through behaving ethically, embracing diversity, supporting excellent teamwork, channeling conflict positively, making effective decisions, managing stress appropriately, sparking motivation, and exhibiting strong leadership. The book’s informal, yet professional, tone engages learners. Human Relations: Career, Relationships, and You models how students can productively and positively navigate workplace interactions to enhance their current and future working relationships and achieve career success.

New in This Version

Chapter 1: Revised discussion of empathy and compassion.
Chapter 2: New emotional intelligence quizzes.
Chapter 3: New chapter covers self-esteem and how to increase self-esteem to achieve better productivity in the workplace.
Chapter 4: New content on “selling yourself” and persuasion.
Chapter 7: New presentation of the team building process, team dynamics, and how to handle difficult team members.
Chapter 10: Revised coverage of unions relocated to this chapter and combined with information on conflict and negotiation.
Chapter 11: New coverage of the competitive advantages gained from diversity. Extensive new information on cultural intelligence and how to develop cultural intelligence.
Chapter 13: Revised discussion of resume writing and interviewing.
New figures in every chapter illustrate concepts.
New “What’s In It for Me?” features explain the importance of key topics and how they directly relate to career success.

At FlatWorld, we take pride in providing a range of high-quality supplements alongside our titles, to help instructors teach effectively. Supplements are available for instructors who have registered their adoption with us. If you need to review or preview something specific, please contact us.

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Laura Portolese

Central Washington University

Laura Portolese (Doctorate, Argosy University) is the author or co-author of four books with FlatWorld (Human Resource Management, Human Relations, The Art of Supervision and Leadership, and Consumer Behavior Today). Professor Portolese holds a master of business administration from City University and a doctorate of business administration from Argosy University. She teaches in the Department of Information Technology and Administrative Management, part of the Cenral Washington University’s College of Education and Professional Studies. Before beginning her teaching career, Professor Portolese worked for several organizations in management and operations. She’s also an entrepreneur who has performed consulting work for companies such as Microsoft.

Additions & Errata

3/4/21: Updated link for question 2 in the Exercises in Chapter 2, section 2: https://www.mindtools.com/pages/article/newHTE_88.htm